Contact information

Contact Information

At Gulroop, we are committed to providing exceptional customer service. Whether you have questions about your order, need assistance with a product, or require support before or after your purchase, our team is here to help.

Customer Support

Our customer support team is available to assist you with:

  • Product inquiries
  • Order tracking
  • Shipping information
  • Returns & Refunds
  • Exchange requests
  • Payment assistance
  • General questions and feedback

Contact Details

Gulroop Customer Support

Phone
0321-9527729

Email
info@gulroop.pk

Business Address

Gulroop

48/38 Quaid Commercial, Sector E
Ground Floor
Bahria Town
Lahore, Punjab
Pakistan

Business Hours

Our customer support team is available during the following hours:

Monday – Saturday
9:00 AM – 6:00 PM (Pakistan Standard Time)

Sunday
Closed

Shipping Coverage

We currently deliver across Pakistan.

Estimated delivery times:

  • Lahore: 2–3 Business Days
  • Other Cities: Up to 5 Business Days

Orders above Rs. 5,000 qualify for Free Shipping.

Payment Methods

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Debit Cards
  • Credit Cards
  • Bank Transfer
  • Easypaisa
  • JazzCash

All online payments are processed through secure payment gateways.

Need Help with an Order?

To help us assist you quickly, please include the following information when contacting us:

  • Your Full Name
  • Order Number
  • Registered Phone Number
  • Email Address
  • A brief description of your inquiry

If your request relates to a damaged, defective, or incorrect product, please attach clear photographs of the product and its packaging.

Business Inquiries

For wholesale opportunities, partnerships, collaborations, or other business-related matters, please contact us at:

Email: info@gulroop.pk

Our team will respond as soon as possible.

Customer Satisfaction

At Gulroop, customer satisfaction is our priority. We are dedicated to delivering high-quality natural skincare, spices, seeds, dry fruits, and wellness products while providing reliable support before and after every purchase.

We value your trust and appreciate the opportunity to serve you.